How is your business going? This is a cliché most often heard on a simple get-to-together to initiate a
Faced with growing competition, businesses are finding ways on how to step up the company’s performance
especially in various cutthroat industries where innovation and good management can make or break the
company. This is the reason why nowadays, businesses place greater emphasis on the evaluation of the
efficiency, effectiveness, and economy of its operations.
The operational review holds the key to keeping your company on top. But what really is an operational
review? And how does it fit into a company’s goal of staying ahead, or at the very least, at par with
An operational review is an in-depth and objective review of an entire organization or a specific segment
of that organization. It can be used to identify and address existing concerns within your company such as
communication issues between departments, problems with customer relations, operating procedures, lack of
profitability issues, and other factors that affect the stability of the business.
Operational reviews allow the organization members to evaluate how well they are performing, given that
they perform appropriately according to the procedures set by them, allocating their resources properly,
and performing such tasks within time frame set and using cost-effective measures. More importantly, it
also shows your company how well it is prepared to meet future challenges.
Simply put, the goals of an operational review are to increase revenue, improve market share, and reduce
The Bigger Picture
It simply goes to say that an operational review allows the management to see their company in a
different light — a larger perspective. That is, it gives the management the opportunity to evaluate if
the entrusted resources were used wisely to achieve the desired results of operations.
Furthermore, operational reviews provide a comprehensive assessment of authority in that it defines
expectations, and grants power within the organization because feedback can be given as to whether the job
is being done the right or wrong way, and on what areas the company can excel and improve on. Overall, the
success of an operational review can be summarized into a phrase by the great Aristotle, to quote: “the
whole is greater than the sum of its parts”.
Are you able to view your own organization as a whole from an objective angle? Do the different
departments complement each other so that they form a cohesive unit that boosts your business in the right
With our comprehensive assessment of your organization’s current systems, operations, processes, and
strategies, our operational review programs aim to help you in achieving these lofty goals: to improve
business profitability and identify incompetence in both operations and organizational systems.
The Benefits of an Operational Review
The main objective of an operational review is to help organizations like yours to learn how to deal with
and address issues, instead of simply reacting to the challenges brought about by growth and change.
In such review, the information provided is practical from both a financial and operational perspective.
Using these data, the management can then come up with recommendations, which are not only realistic, but
more importantly, can help the organization achieve its goals. The review recognizes the extent to which
your internal controls actually work, and enables you to identify and understand your strengths,
weaknesses, opportunities and threats.
To be more specific, let’s list down the ways wherein an effective operational review can contribute to
the success of the organization.
The Review Process:
- Can assess compliance within your own organizational objectives, policies and procedures;
- Can evaluate specific company operations independently and objectively;
Can give an impartial assessment regarding the effectiveness of an organization’s control systems;
Can identify the appropriate standards for quantifying achievement of organizational objectives;
- Can evaluate the reliability and value of the company’s management data and reports;
- Can pinpoint problem areas and their underlying causes;
Can give rise to opportunities that may increase profit, augment revenue, and reduce costs without
sacrificing the quality of the product or service.